Please read the following information about how I conduct business. I thrive for customer satisfaction, and I have developed these policies to provide you with the best service possible and hope you have the best experience with ordering a handmade bicycle as possible. I do reserve the right to modify these policies without notice, but the policies in effect when you purchase will be honored.
Please feel free to call me at 502-265-1122 between 9 AM and 7 PM Eastern Standard Time, Monday through Saturday. I also can be faxed at 502-265-1120.
Don Walker Cycles
4104 Grimes Cove
Buckner, KY 40010
skype me @ handmadebicycleshow
To place a deposit in Paypal, please click the below:
A $500 non refundable deposit puts your name on the build list. The lead time for delivery is based on the current orders in front of your order. I do reserve the right to adjust the lead time due to various complications with our material suppliers, shipping and our graphics subcontractors.
Don Walker Cycles offers a 5 year warranty, to the original owner, on all of our handcrafted bicycles frames. This warranty is limited to failures and damage cause by defect in material and workmanship and does not cover damage caused by crash, misuse or unusual wear.
Custom ordered products cannot be refunded, but we do want our customers to be satisfied with our frames and bicycles. Should you have any issues, comments or input, please contact me immediately. Don Walker Cycles will work night and day to see that its customers are 100% satisfied with their choice.